BASIC LEVEL 2
Welcome to our course information page!
Our Classroom Options
Option 1
Online Self-paced TrainingDuration: 12 hours
This is a convenient, budget-friendly option. You can start at any time and finish at your own pace. The certificate is automatically available immediately after completion.
Option 2
Virtual Classroom TrainingDuration: 1 day
Join our next instructor-led virtual classroom via Zoom. You can contact us by visiting the link below for available dates, pricing and/or registration.
Option 3
Physical Classroom TrainingDuration: 1 day
Our physical classrooms are based on demand and ideal for companies interested in onsite, in-house training. Please note a minimum classroom size applies. Visit the link below to get in touch with us.
Course Information
Course Introduction
Strengthen your leadership impact with our Food Safety & Quality Culture (FSQC) training. A course designed to help management and supervisors improve their company’s FSQC and drive meaningful cultural change.
Learn how to influence behaviour, enhance team accountability, and meet global certification requirements with confidence. This training empowers leaders to build a culture where food safety is consistently prioritised, communication is stronger, and the organisation’s overall food safety and quality culture continues to mature and improve.
What is Food Safety and Quality Culture? It refers to the shared values, beliefs, and behaviours that determine how people across an organisation think about and act on food safety and quality. It goes beyond procedures and compliance; it reflects the mindset, leadership practices, communication habits, and daily decisions that ultimately protect consumers and strengthen business performance.
Why do you need FSQC training? FSQC training equips leaders with the knowledge and tools to influence behaviour, drive accountability, and build a culture where food safety and quality are consistently upheld, even under pressure. As global standards (FSSC 22000, BRCGS, SQF, IFS) and regulators increasingly require evidence of cultural maturity, organisations must demonstrate not only what they do, but how people behave.
This course will teach you how to implement a Food Safety and Quality Culture programme in your organisation. The course will cover the following topics:
- The concept of food safety and quality culture.
- The role of leadership in food safety and quality.
- How to measure food safety and quality culture.
- What you need to comply with the latest food safety and quality culture GFSI requirements.
Who Should Attend?
The following people will benefit significantly by attending this course:
- Supervisors and line managers responsible for food handling teams.
- Middle and senior management.
- Quality and compliance managers overseeing FSMS implementation.
- Business owners and directors seeking to strengthen governance and accountability.
- Anyone interested in understanding how organisational culture influences food safety performance and how to improve their company’s Food Safety & Quality Culture.
Minimum Prerequisite Requirements
What are the minimum prerequisite requirements for the learner to attend this course?
Learners should have foundational knowledge of general food safety practices (e.g., hygiene, contamination risks, basic FSMS concepts). A Level 1 food safety course or equivalent workplace experience is recommended.
Course Outline
Module 1: Understanding the foundations of a mature Food Safety and Quality Culture (FSQC)
- What is Food Safety and Quality Culture, and Why is it Important?
- Understanding the 5 dimensions of an FSQC.
- Steps to Advancing Maturity Levels in Food Safety and Quality Culture (GFSI)
Module 2: Strategies to develop and sustain a mature Food Safety and Quality Culture (FSQC)
- Context of the Organisation – Its Role in Food Safety and Quality Culture (FSQC)
- Establishing The Governance for an FSQC
- Understanding The Organisation’s Food Safety and Quality Culture
- Designing A Strategic Change Plan to Achieve the Desired FSQC
- Preparing The Key Functions Towards an FSQC
- Embedding The FSQC Change Plan into the Existing FSMS
- Evaluating The Performance of the FSQC
- Sustaining the Continual Improvement of the FSQC
Module 3: Auditing and regulatory frameworks and resources
- Overview of Certification Programme Owners (CPOs) Audit Requirements
- GFSI Requirements (FSCQ Plan and Documentation Demonstration)
- FSSC 22000 Additional Requirement 2.5.8
- Additional Guidance Based on PAS 320
- Ten Must Haves to Implement a Food Safety and Quality Culture
- Regulatory Adoption of Food Safety and Quality Culture
Course Benefits
How will this course benefit the learner?
- Learners will receive useful templates, including a copy of our Excel FSQC plan, an example of the procedure, and leadership and general staff questionnaires.
- Upon successful completion, the learner should have a better understanding of how to implement an effective Food Safety and Quality Culture plan in the organisation.
- The learner will receive a certificate of achievement. A course pass rate of 70% is required to receive a course certificate.
- The learner will be assessed to determine competency.
- This course is presented by our industry and subject matter experts.
Upcoming Virtual Classroom Training Events
Bookings two weeks in advance are essential. Please note that we also offer on-demand virtual and physical classroom training for this course. Tell us about your preferences in the contact form below, and we will contact you to make the necessary arrangements.
Venue: Virtual via Zoom
Time: 09:00 am to 04:30 pm (Timezone UTC/GMT +2 hours)
| 22 January 2026 | 19 February 2026 | 19 March 2026 | 22 April 2026 |
Contact us here for pricing and/or registration. We will be in touch shortly!
COURSE CODE: FS32
