What is a Certificate of Acceptability (COA)?










Certificate of Acceptability (COA) in South Africa: What It Is, How to Get One & Affordable R638 Help in Every City

By: · SAATCA Registered R638:2018 Lead Implementer · Lead Auditor (Exemplar Global & IRCA)Updated: Reading time: 25 minutes

Every food business in South Africa — from a Sandton restaurant to a Soweto spaza shop, a Pretoria takeaway to a Cape Town bistro, a Durban sushi bar to a Polokwane bakery — legally requires a Certificate of Acceptability (COA) under Regulation R638 of 2018. This guide explains exactly what a COA is, why it matters, who needs one, and how to get one — followed by ASC’s affordable end-to-end compliance options for every size of food business.

SAATCA TC No. 065HPCSA AccreditedFoodBev SETA 587/00337/1900BBBEE Level 1Gauteng On-Site

📌 TL;DR — COA & ASC’s Help in 60 Seconds

  • What a COA is: The mandatory legal permit issued to food premises by your local municipality’s Environmental Health Department, confirming compliance with Regulation R638 of 2018 (under the Foodstuffs, Cosmetics and Disinfectants Act 54 of 1972).
  • Why it matters: Operating without one is a criminal offence. Without a COA, you cannot legally trade, get a business licence, or be listed by major retailers/franchisors.
  • Who needs one: Every food business — restaurants, takeaways, spaza shops, food trucks, bakeries, butcheries, manufacturers, packhouses, online food sellers, transport vehicles.
  • How to get one: 7 steps — download R638, complete accredited training (Persons in Charge), train food handlers, prepare premises, apply at municipality, pass EHP inspection, display COA.
  • ASC’s affordable help: R699 TK11 toolkit · R879 spaza shop course · R1 650 R638 PIC course · R2 500 half-day on-site gap audit. Same prices nationwide.
  • Why ASC: Mthokozisi Nkosi is 1 of only 3 SAATCA Registered R638:2018 Lead Implementers in SA. Verify on SAATCA →
🌐

About ASC’s two domains: You’re on ascfoodsafety.com — the parent website for consulting, gap audits, FSMS implementation, and document toolkits. For online accredited courses (R638 PIC, Spaza Shop training, Food Handler training, HACCP, FSSC 22000, BRCGS, GLOBALG.A.P.), visit our dedicated training site at ascfoodsafetytraining.com.

🏆
OFFICIALLY SAATCA-LISTED: ASC Food Safety Training is officially registered as a SAATCA online training course provider — TC No. 065. Mthokozisi Nkosi is one of only three SAATCA Registered R638:2018 Lead Implementers in South Africa.

Verify on SAATCA →

SAATCA TC No. 065 (verified listing)  •  HPCSA  •  FoodBev SETA 587/00337/1900  •  BBBEE Level 1

1. What Is a Certificate of Acceptability (COA)?

A Certificate of Acceptability — abbreviated COA and sometimes informally called an “R638 certificate” — is the mandatory legal permit issued to food premises by your local municipality’s Environmental Health Department. It confirms that your premises comply with the hygiene requirements of Regulation R638 of 2018 under the Foodstuffs, Cosmetics and Disinfectants Act 54 of 1972.

Put simply: a COA is the document that legally authorises you to handle, prepare, store, serve, transport or sell food to the public in South Africa. Without a valid COA, your food business is operating illegally — regardless of size, location, or how long you’ve been trading.

💡 Key Things to Know About a COA
  • It is issued to a specific Person in Charge (PIC) at a specific premises
  • It is not transferable if ownership or the PIC changes — a new application is required
  • It does not have a statutory expiry date, but you must notify the municipality of material changes within 30 days
  • It must be displayed prominently in a publicly visible location at the premises
  • If you transport prepacked food, each vehicle must carry a certified copy
  • An EHP can close your premises on the spot — no court order required — if no valid COA is on display

1.1 COA vs Other Permits — Don’t Confuse Them

South African food businesses often need several permits at once. Here’s how the COA relates to the others:

Document Issued By Purpose Required?
Certificate of Acceptability (COA) Municipality (Environmental Health) Food hygiene compliance under R638 Mandatory
Business Licence Municipality (Licencing) General trading authorisation Required separately — needs valid COA first
Liquor Licence Provincial Liquor Authority Sale of alcohol Only if selling alcohol
Zoning Certificate Municipality (Town Planning) Confirms premises zoned for food business Required for COA application
Fire Compliance Certificate Municipality (Fire Services) Building/fire safety compliance Often required for COA
HACCP Certificate Accredited certification body (e.g. SGS, BV) Voluntary FSMS certification Required by retailers/exporters — not by law

2. Understanding Regulation R638 of 2018

Regulation R638 of 22 June 2018Regulations Governing General Hygiene Requirements for Food Premises, the Transport of Food and Related Matters — was promulgated under the Foodstuffs, Cosmetics and Disinfectants Act 54 of 1972 and published in Government Gazette No. 41730. It replaced the previous Regulation R962 of 2012 and is now the primary national hygiene standard governing all SA food premises.

📄 Download the official Regulation R638 PDF from the South African Government Gazette

2.1 What R638 Regulates

Reg 5 — Premises Standards

Walls, floors, ceilings, ventilation, lighting, drainage, pest-proofing, layout, water supply.

Reg 6 — Facilities

Handwashing, toilets, changing rooms, storage areas, waste handling.

Reg 7 — Equipment

Containers, appliances and equipment standards — must be food-safe and cleanable.

Reg 8 — Temperature & Storage

Chilled food ≤5°C · Frozen food ≤-18°C · Hot-held food ≥60°C · FIFO rotation · cross-contamination controls.

Reg 9 — Protective Clothing

Aprons, hairnets, closed shoes, separate work/street uniforms.

Reg 10 — Person in Charge

Mandatory accredited PIC training. The single most-failed requirement.

Reg 11 — Food Handlers

Basic food hygiene training for every staff member who touches food.

Reg 12 — Meat & Annexure F

Butchery-specific requirements — carcass handling, meat-area cleaning, additional training.

Reg 13 — Transport

Refrigerated & non-refrigerated transport of food — vehicle hygiene, temperature, certified COA copy in vehicle.

3. Why a COA Is Important — 5 Reasons You Cannot Trade Without One

The COA is not a formality. Operating without one carries severe consequences across five distinct dimensions:

⚖️

1. Criminal Liability

Operating without a COA is a criminal offence under the Foodstuffs, Cosmetics and Disinfectants Act 54 of 1972 — with fines or imprisonment.

🚪

2. Immediate Closure

EHPs can close your premises on the spot — no court order required. You lose every trading day until compliant.

🪪

3. Trading Licence Block

You cannot obtain or renew your municipal business licence without a valid COA.

💼

4. Insurance Voided

Public liability cover may be voided if a customer suffers foodborne illness on premises operating without a valid COA.

🏢

5. Corporate Delisting

Major retailers, franchisors and corporate clients refuse to list, supply, or contract with non-COA-compliant suppliers.

⚠️ Real Enforcement Examples — March 2025

The City of Tshwane closed Boxer Superstore in Atteridgeville and fined Burger King outlets for operating without valid COAs. Enforcement across all major SA cities — Joburg, Pretoria, Cape Town, Durban — has accelerated meaningfully through 2025–2026. Inspections are no longer rare events.

3.1 The Public Health Reason Behind All of This

Beyond the regulatory and commercial reasons, the COA exists for a simple public-health reason: foodborne illness in South Africa kills people. The 2017–2018 listeriosis outbreak linked to processed meat caused over 200 deaths and was directly attributable to inadequate food safety controls. R638 exists precisely so that the structural, training and operational gaps that allowed listeriosis to spread are closed at every food premises in the country.

4. Who Legally Needs a Certificate of Acceptability?

If your business handles, prepares, stores, serves, transports or sells food to the public, R638 applies to you. Size and informality are not exemptions. A spaza shop in Soweto needs a COA for the same reasons a Sandton hotel kitchen does.

Category Examples Requiring a COA
Food Service Restaurants · cafés · coffee shops · fast-food outlets · franchises (KFC, Spur, Steers, Wimpy, Burger King) · takeaways · delivery kitchens · dark/cloud/ghost kitchens · canteens · staff cafeterias · school tuck shops · hospital kitchens · prison kitchens · corporate catering · conference catering
Retail & Manufacturing Supermarkets · grocery stores · spaza shops · bakeries · delis · butcheries · food manufacturers (FMCG, beverages, baked goods) · abattoirs · confectioneries · ice cream parlours · juice bars
Mobile & Informal Food trucks · mobile catering units · street food vendors · market traders · event caterers · informal traders · pop-up kitchens · hawkers · taverns selling food
Home-Based & Online Home bakers selling commercially · home-based caterers · meal-prep businesses · Instagram/WhatsApp food sellers · Yuppiechef vendors · UberEats home kitchens · meal subscription services
Transport & Distribution Vehicles transporting perishable or prepacked food · refrigerated delivery fleets · cold chain operators · courier food delivery
Healthcare & Institutional Hospital kitchens · old age homes · schools · retirement villages · day care centres · crèches · university residences
Agricultural Packhouses · processors · citrus packhouses (Sundays River, Hoedspruit) · table grape packers (De Doorns, Upington) · avocado packhouses (Tzaneen) · fresh produce handlers · farm shops · farm-gate sales
📏 Rule of Thumb

If you touch food that other people will eat, and money changes hands — you need a COA. The Person in Charge must hold a SAATCA- or HPCSA-accredited food safety certificate before the application can be approved.

4.1 Who Does NOT Need a COA

  • Businesses engaged only in hunting, fishing or trapping with no further processing or sale
  • Handling of unprocessed agricultural crops in raw state (i.e. before they become “food”)
  • Private homes preparing food for personal or charitable purposes with no commercial transaction

5. How to Get a Certificate of Acceptability — The 7-Step Process

Getting a COA is a structured process. Follow these seven steps in order:

1
Download Regulation R638

Get the official R638 PDF and read the sections relevant to your premise type. ASC’s R638 PIC course includes R638 as a downloadable resource.

2
Complete Accredited PIC Training

The Person in Charge must complete SAATCA- or HPCSA-accredited food safety training. ASC’s R638 PIC course is R1 650 — 17 hours, SAATCA TC No. 065.

3
Train Your Food Handlers

Section 10(1)(b) requires every food handler — kitchen staff, cleaners, anyone who touches food — to receive basic hygiene training. ASC’s Food Handler course covers this.

4
Prepare Your Premises & Documentation

Build the documentation system R638 requires — cleaning schedules, temperature logs, pest control records, training matrix. ASC’s R699 TK11 toolkit provides 40+ ready-to-use templates.

5
Apply at Your Municipality

Submit the COA application form (specific to your municipality) with all required documents to your local Environmental Health Department.

6
Pass the EHP Inspection

An Environmental Health Practitioner inspects your premises against R638. If compliant, the COA is issued. If not, you receive a written notice of non-conformances and a remediation period.

7
Display Your COA

The COA must be displayed in a publicly visible location at the premises. If you transport prepacked food, each vehicle must carry a certified copy.

💡 Where ASC’s Half-Day Gap Audit Fits

Most failed COA applications fail at Step 6 (the EHP inspection) because issues weren’t caught at Steps 4–5. A R2 500 half-day on-site gap audit between Step 4 and Step 5 catches non-conformances before the EHP does — turning a likely fail into a likely first-time pass.

6. Documents Required for a COA Application

Different municipalities use slightly different application forms, but all require this core documentation:

  • Completed COA application form (from your municipality)
  • Certified ID copy of the Person in Charge (within 3–6 months)
  • SAATCA- or HPCSA-accredited training certificate for the PIC
  • Training records for all food handlers
  • Zoning certificate or proof of zoning
  • Premises floor plan drawn to scale 1:50
  • Company or close corporation registration documents (CIPC)
  • Fire compliance certificate (where applicable)
  • Copy of municipal account (rates & services)
  • Vehicle registration numbers for any food transport vehicles
  • Pest control contract or records
  • Waste removal contract
  • Written cleaning and sanitisation schedule
  • Supplier list
  • Current menu (food service businesses)

Butcheries additionally require training records in meat-related cleaning under R638 Section 6(8) and Annexure F.

7. Municipal COA Fees — What You Pay Where

Municipal COA fees vary widely. Here’s the current picture for major SA municipalities:

Municipality Fee Typical Timeline (if compliant)
City of Cape Town FREE (online portal) 4–6 weeks
City of Tshwane (Pretoria) R2 152.00 4–8 weeks
City of Johannesburg Varies by region 4–10 weeks
City of Ekurhuleni Inspection fee applies 6–12 weeks
eThekwini (Durban) Varies 6–10 weeks
Nelson Mandela Bay (Gqeberha/PE) Varies 4–8 weeks
Mangaung (Bloemfontein) Varies 4–8 weeks
Polokwane / Mbombela / Mahikeng / Kimberley Varies 4–10 weeks
🚨 Never Pay Cash on Premises

Legitimate COA fees are always paid at official municipal pay points or online portals — never to an EHP in person. If an “inspector” demands cash, it is a scam. Report to SAPS and the Anti-Corruption Hotline: 0800 701 701.

8. ASC’s Four Affordable Options — Transparent Pricing Nationwide

Now that you understand what a COA is, why it matters, and how to get one — here’s how ASC Food Safety Consultants can help, at any budget level. Transparent fixed pricing, same nationwide.

OPTION 1 · GAP AUDIT

Half-Day R638 Gap Audit

R2 500
Half-day on-site (4 hours) · written report within 48 hours · fixed-fee · same price nationwide
  • 4-hour walkthrough of your premises against the R638 inspection checklist (60+ control points)
  • Identification of every non-conformance — structural, hygiene, documentation, training
  • Prioritised written gap report (Critical / Major / Minor)
  • Recommended corrective actions for each finding
  • Document checklist for your COA application
  • 30-minute follow-up call to clarify findings — at no extra charge
Best for: Existing food businesses unsure whether they’d pass an EHP inspection. New businesses wanting a benchmark before fitting out. Pairs perfectly with the R699 toolkit.

Book a Half-Day Audit →

OPTION 2 · TOOLKIT

Basic Food Safety Document Templates Toolkit (TK11)

R699
Once-off · lifetime access · digital delivery within 24 hours
  • 40+ editable documents in Microsoft Word and Microsoft Excel
  • Basic food safety policies, procedures, forms, checklists, registers, risk assessments
  • Aligned to Regulation R638 of 2018
  • 1 hour premium support from ASC included
  • Free demonstration webinar option available
  • Sample templates available to download free before purchase
Best for: Small food businesses, spaza shops, home-based food operations, food trucks, takeaways, start-up food premises and informal traders that need a practical compliance starting point without a heavy cost. R699 is genuinely affordable for any SA business.

View & Buy TK11 →

OPTION 4 · SPAZA & INFORMAL

Food Safety for Spaza Shops, Vendors & Informal Traders (FS28)

R879
Online accredited · self-paced · lifetime access · designed for the informal sector
  • Dedicated accredited course for spaza shops, township vendors, market traders, informal food businesses
  • Aligned to Regulation R638 — practical, not theoretical
  • Built for the realities of township and informal food operations
  • Online and self-paced — accessible from anywhere with a phone or laptop
  • Certificate of Achievement on completion
  • Delivered through ascfoodsafetytraining.com
Best for: Soweto, Alex, Tembisa, Diepsloot, Khayelitsha, Mitchells Plain, KwaMashu, Umlazi, Mdantsane, Mamelodi, Atteridgeville, Mahikeng, Polokwane and Mbombela township spaza shops; food market traders; hawkers; informal caterers.

Enrol in FS28 →

💡 Smart Combo for Small Businesses

R699 toolkit + R1 650 PIC training = R2 349 total — a complete DIY COA compliance kit for any small SA food business. Add the R2 500 half-day gap audit when you’re ready for professional verification. Total all-in: R4 849. Beats every other accredited consultancy in the country.

9. How the ASC Service Works — 6-Stage Process

1
Free 15-Min Scoping Call

We scope your business, premises and target municipality. No commitment, no charge.

2
Site Visit / Video Audit

On-site for Gauteng / WC / EC; video-led for KZN, FS, MP, LP, NW, NC.

3
Written Gap Report

Detailed prioritised report within 48 hours.

4
Remediation Support

Use the R699 TK11 toolkit; we recommend pest control, sanitation suppliers.

5
PIC Training

Enrol the PIC in FS01 (R1 650) or FS28 (R879) for spaza/informal.

6
Apply & Inspect

Submit your COA application; we remain on call during the EHP visit.

10. National Coverage Map — All 9 Provinces

📍 Where ASC Delivers COA Compliance Service

Blue = Gauteng flagship · Green = on-site service from a physical office · Amber = remote-first with optional on-site visits

JohannesburgGautengFlagship
SandtonGautengFlagship
PretoriaGautengFlagship
MidrandGautengFlagship
RandburgGautengHQ
CenturionGautengFlagship
EkurhuleniGautengFlagship
RoodepoortGautengFlagship
SowetoGautengFlagship
BoksburgGautengFlagship
BenoniGautengFlagship
Kempton ParkGautengFlagship
Cape TownWestern CapeOn-site
StellenboschWestern CapeOn-site
PaarlWestern CapeOn-site
GeorgeWestern CapeOn-site
KnysnaWestern CapeOn-site
HermanusWestern CapeOn-site
GqeberhaEastern CapeOn-site (HQ)
East LondonEastern CapeOn-site
DurbanKwaZulu-NatalRemote+
UmhlangaKwaZulu-NatalRemote+
PietermaritzburgKwaZulu-NatalRemote+
BloemfonteinFree StateRemote+
PolokwaneLimpopoRemote+
MbombelaMpumalangaRemote+
WitbankMpumalangaRemote+
MahikengNorth WestRemote+
RustenburgNorth WestRemote+
KimberleyNorthern CapeRemote+

11. Gauteng — Our Flagship Service Region

🏢 Greater Gauteng — On-Site from Randburg HQ

Flagship Region

Cities served: Johannesburg · Sandton · Randburg · Roodepoort · Soweto · Midrand · Pretoria · Centurion · Hatfield · Brooklyn · Menlyn · Boksburg · Benoni · Kempton Park · Edenvale · Germiston · Alberton · Brakpan · Springs · Bryanston · Fourways · Northcliff · Linden · Florida · Honeydew · Diepkloof · Orlando · Atteridgeville · Mamelodi · Tembisa · Alex · Diepsloot

Gauteng is South Africa’s densest food business market and ASC’s flagship service region. Our Randburg consultant has personally walked food premises in Sandton CBD, Rosebank, Greenstone, OR Tambo, Centurion, Pretoria CBD, Hatfield, Boksburg, Kempton Park, Edenvale, Soweto, Roodepoort, Midrand, Mamelodi, Atteridgeville, and Tembisa. Travel within Greater Gauteng is included in the R2 500 half-day gap audit.

City of Johannesburg

Sandton · Randburg · Roodepoort · Soweto · Midrand. Health and Social Development Department.

Sectors: Restaurant chains, corporate catering, dark/cloud kitchens, deli & coffee chains, hotels
City of Tshwane (Pretoria)

EH One Stop — ehonestop@tshwane.gov.za · R2 152 inspection fee. Active enforcement 2025–2026.

Sectors: Government catering, embassy catering, Hatfield/Menlyn/Brooklyn restaurants, university residences
City of Ekurhuleni

011 999 6458 · Cnr Avon & Main Reef Rd, Longdale. OR Tambo airport catchment.

Sectors: Airport catering, manufacturing (Isando, Alrode, Elandsfontein), abattoirs, food import/export
Sandton & Northern Suburbs

Highest concentration of upmarket food service businesses in SA.

Sectors: Premium restaurants, corporate catering, hotel F&B, banking-precinct cafés
Midrand & Centurion

Logistics corridor between Joburg and Pretoria — cold-chain, food manufacturing, contract caterers.

Sectors: Cold chain, food manufacturing, contract catering, food trucks at corporate parks
East Rand (Boksburg, Benoni, Kempton Park)

OR Tambo airport catchment. Industrial food manufacturing, airline catering.

Sectors: Airport catering, import/export, large-scale manufacturing, abattoirs
Soweto, Alex, Tembisa, Diepsloot

Townships with high concentration of spaza shops and informal food traders. Use the R879 FS28 course.

Sectors: Spaza shops, hawkers, market traders, township takeaways, township butcheries
Mamelodi, Atteridgeville

Pretoria townships — ASC’s R879 FS28 spaza training is built precisely for these markets.

Sectors: Spaza shops, hawkers, township taverns, informal food markets
📞 Gauteng office: +27 10 500 4661 · Ferndale, Randburg · Mon–Fri 08:00–17:00 · info@ascfoodsafety.com
⚠️ Tshwane Active Enforcement — March 2025

The City of Tshwane closed Boxer Superstore in Atteridgeville and fined Burger King outlets for operating without valid COAs. Enforcement across Gauteng has accelerated meaningfully through 2025–2026. If your Tshwane business is unsure of its COA status — book the R2 500 gap audit before the EHP finds you.

12. Western Cape — Cape Town, Stellenbosch, Garden Route

🍇 Western Cape — On-Site from Cape Town Office

On-Site Service

Cities served: Cape Town · Bellville · Sea Point · Camps Bay · V&A Waterfront · Constantia · Stellenbosch · Paarl · Franschhoek · Wellington · Somerset West · Strand · Hermanus · Caledon · Worcester · Ceres · George · Mossel Bay · Knysna · Plettenberg Bay

The Western Cape is SA’s premium food and hospitality region. ASC’s Cape Town office covers the metro plus the Cape Winelands and the Garden Route — wine estates, V&A restaurants, Atlantic seafood, fruit packhouses.

City of Cape Town

100% online via e-Services portal since 1 July 2024. FREE — no municipal fee. Fastest COA in SA (4–6 weeks).

Sectors: V&A restaurants, Sea Point/Camps Bay tourism, hotel F&B, dark kitchens
Cape Winelands District

Stellenbosch, Paarl, Franschhoek wine estates with cellar-door operations and restaurants.

Sectors: Wine estate F&B, boutique hotels, farm-to-table restaurants
Atlantic Seafood Belt

Cape Town Harbour, Saldanha, Hout Bay, Lambert’s Bay — seafood processors, abalone farms.

Sectors: Fresh/frozen seafood, aquaculture, abalone exports
Garden Route

George, Mossel Bay, Knysna, Plett — tourism F&B, oyster bars, deli operations.

Sectors: Tourism F&B, seafood restaurants, boutique hotels, oyster operations
Khayelitsha, Mitchells Plain, Gugulethu

Cape Flats townships — high spaza shop and informal trader concentration. R879 FS28 course built for this.

Sectors: Spaza shops, township takeaways, market vendors
📞 Cape Town office: +27 21 300 4024 · Mon–Fri 08:00–17:00 · info@ascfoodsafety.com

13. KwaZulu-Natal — Durban, Pietermaritzburg, North & South Coast

🌴 KwaZulu-Natal — Remote-First with On-Site Visits

Remote+ Service

Cities served: Durban · Umhlanga · Ballito · Berea · Glenwood · Westville · Pinetown · Pietermaritzburg · Howick · Richards Bay · Empangeni · Margate · Port Shepstone

eThekwini Municipality applies both R638 AND its own Food, Milk and Milk Products By-laws (2022). Community Health Department: 031 311 2911. Remote-first delivery with on-site visits available.

eThekwini (Durban)

R638 + eThekwini By-laws (2022) apply. 6–10 week timeline.

Sectors: Indian Ocean tourism F&B, Umhlanga corporate catering, Berea/Glenwood restaurants
Umhlanga & North Coast

Premium tourism corridor — high-end resort catering, beach restaurants.

Sectors: Resort F&B, banqueting, holiday-home catering, beach restaurants
Pietermaritzburg

Capital city — government catering, university residences, midlands tourism.

Sectors: Government catering, midlands B&Bs, dairy operations
KwaMashu, Umlazi, Inanda

Townships with high spaza concentration. R879 FS28 course aligned to township realities.

Sectors: Spaza shops, township taverns, hawkers, market vendors
📞 KZN service: Remote-first via Randburg or Cape Town office · video gap audits + document pack + EHP liaison

14. Eastern Cape — Gqeberha, East London, Mthatha

🌊 Eastern Cape — On-Site from Gqeberha (Head Office)

On-Site Service

Cities served: Gqeberha (PE) · Kariega · Despatch · Uitenhage · East London · Mdantsane · King William’s Town · Mthatha · Grahamstown / Makhanda · Jeffreys Bay · Cintsa · Hogsback

Gqeberha is ASC’s head office — 10+ years of EC food safety experience across automotive plant catering, citrus packhouses, hospitality, and informal traders.

Nelson Mandela Bay (Gqeberha/PE)

041 506 5400 · 14th Floor Brister House, Govan Mbeki Ave.

Sectors: VW/Ford/Isuzu catering, Summerstrand restaurants, Walmer F&B
Buffalo City (East London)

043 050 5683 / 043 705 2000. Coastal tourism + Mercedes-Benz automotive.

Sectors: Mercedes-Benz catering, Quigney restaurants, Beacon Bay deli
Sundays River Valley

Kirkwood, Addo, Patensie — citrus capital of SA.

Sectors: Citrus packhouses, GLOBALG.A.P. integration, farm-stay catering
Mdantsane, KwaZakhele

EC’s largest townships — R879 FS28 course built for spaza shops and informal traders.

Sectors: Spaza shops, hawkers, township markets, taverns
📞 EC head office: +27 41 004 0382 · 14 Brickmakers Kloof Rd, South End, Gqeberha · Mon–Fri 08:00–17:00

15. Free State, Mpumalanga, Limpopo, North West & Northern Cape

🌾 Free State (Bloemfontein, Welkom, Bethlehem)

Remote+ Service

Mangaung Metro, UFS catering, Goldfields mining, Eastern Free State tourism (Clarens). Remote-first with on-site visits to Bloemfontein quoted upfront. Spaza shops in Mangaung townships → R879 FS28.

🌳 Mpumalanga (Mbombela, Witbank, Secunda)

Remote+ Service

Lowveld Kruger gateway lodges, Sasol/Anglo contract catering, citrus & sub-tropical fruit packhouses. KaNyamazane and other townships — FS28 spaza course.

🥑 Limpopo (Polokwane, Tzaneen, Hoedspruit)

Remote+ Service

Provincial capital catering, ZZ2 avocado/macadamia/citrus packhouses, big-game lodge F&B (Hoedspruit). Seshego and other townships — FS28 spaza course.

⛏️ North West (Mahikeng, Rustenburg, Potchefstroom)

Remote+ Service

NWU residences, Anglo/Sibanye/Implats contract catering, cattle/grain belt. Mafikeng and Rustenburg townships — FS28 spaza course.

💎 Northern Cape (Kimberley, Upington)

Remote+ Service

Sol Plaatje University catering, Orange River table grape/raisin packhouses, Karoo astronomy tourism (SALT). Galeshewe and Upington townships — FS28 spaza course.

16. Why ASC vs Other SA COA Consultants

Feature ASC Food Safety Consultants Typical SA Competitor
SAATCA Listed Online TCP ✅ TC No. 065 — verifiable Sometimes (e.g. FSM TCP No. 045)
SAATCA R638 Lead Implementer on staff ✅ 1 of only 3 in SA Almost never
HPCSA + FoodBev SETA combined Rare
R699 small-business toolkit ✅ TK11 — 40+ docs Almost none priced this low
Half-day gap audit at R2 500 ✅ Fixed-fee, transparent R5k–R10k+ “quote on request”
Dedicated spaza shop training course ✅ FS28 R879 Almost none have one
Gauteng on-site flagship office ✅ Randburg HQ Many WC-only or Joburg-only
Three SA offices ✅ Randburg · Cape Town · Gqeberha Usually 1
Two purpose-built domains ✅ ascfoodsafety.com (consulting) + ascfoodsafetytraining.com (training) Usually 1
BBBEE Level 1 ✅ 135% procurement Lower
R638 PIC course price & depth R1 650 / 17 hours FSM R1 750 / 7-8 hrs · Entecom POA / 16-20 hrs

18. Trusted by SA Food Businesses Since 2014

The ASC Track Record — Nationwide

3 374+Learners Certified
50+Companies Implemented
SAATCAOfficially Listed
10+Years Experience
3 OfficesSA-Wide
9/9Provinces Served
BBBEELevel 1

19. Frequently Asked Questions

What is a Certificate of Acceptability (COA)?

The mandatory legal permit issued to food premises by your local municipality’s Environmental Health Department, confirming compliance with Regulation R638 of 2018 under the Foodstuffs, Cosmetics and Disinfectants Act 54 of 1972. Every food business in SA legally requires one before trading.

Why is a COA important?

Five reasons: (1) operating without one is a criminal offence; (2) EHPs can close your premises immediately; (3) you cannot get a trading licence without it; (4) public liability insurance may be voided; (5) major retailers and franchisors won’t list non-compliant suppliers.

Who needs a COA?

Every food business — restaurants, takeaways, spaza shops, food trucks, dark kitchens, manufacturers, butcheries, packhouses, hospital kitchens, online food sellers, food transport vehicles. Rule of thumb: if you touch food that other people will eat and money changes hands, you need a COA.

How do I get a COA?

7 steps: (1) Download R638; (2) Complete accredited PIC training; (3) Train food handlers; (4) Prepare premises & documentation; (5) Apply at municipality; (6) Pass EHP inspection; (7) Display COA. ASC supports every step.

How much does a COA gap audit cost in Gauteng?

R2 500 for a half-day on-site audit, including travel within Greater Gauteng — Johannesburg, Sandton, Pretoria, Midrand, Randburg, Centurion, Roodepoort, Soweto, Boksburg, Benoni, Kempton Park, Edenvale, Germiston. Written gap report within 48 hours.

Do I really need a consultant or can I do it myself?

For small operations — spaza shops, home-based bakers, single-owner food trucks — DIY is perfectly viable with the right resources. ASC offers R879 FS28 spaza course, R1 650 FS01 PIC course, and the R699 TK11 toolkit. The R2 500 half-day audit is the safety net before EHP day.

How do I get a COA in Johannesburg?

Apply at your regional EH office (Sandton, Randburg, Roodepoort, Soweto, Midrand) under City of Johannesburg Health and Social Development. ASC’s Randburg office provides on-site support across all Joburg regions.

Is there a course specifically for spaza shops and informal traders?

Yes — FS28 Food Safety for Spaza Shops, Vendors and Informal Traders, R879. Online, self-paced, R638-aligned, accredited. Enrol on the training site.

What is the TK11 Basic Food Safety Toolkit?

R699 once-off, 40+ editable Word/Excel templates aligned to Regulation R638. Includes 1 hour premium support. Designed for small food businesses, spaza shops, home-based food, food trucks. View TK11 →

How do I get a COA in Cape Town?

100% online via the e-Services portal at eservices.capetown.gov.za since 1 July 2024. FREE — no municipal fee. ASC’s Cape Town office handles full on-site support across the metro plus Stellenbosch/Paarl/Franschhoek/Garden Route.

How long is a COA valid?

No statutory expiry under R638. However, you must notify the municipality within 30 days if the PIC, premises layout, ownership, or transport vehicles change.

Can a COA be transferred to a new owner?

No. A COA is not transferable — issued to a specific PIC at a specific premises. New ownership or new PIC = new COA application required.

What are the penalties for operating without a COA?

Criminal offence under the Foodstuffs, Cosmetics and Disinfectants Act 54 of 1972. Immediate closure by EHP without court order, fines, imprisonment, civil liability. In March 2025 City of Tshwane closed Boxer Atteridgeville and fined Burger King outlets.

How do I verify ASC’s SAATCA listing?

Direct link: https://saatca.co.za/training-course-providers/online-registered-training-course-providers/ — TC No. 065. Mthokozisi Nkosi is also listed on SAATCA’s Registered Implementers directory.

What’s the difference between ASC Food Safety Consultants and ASC Food Safety Training?

ascfoodsafety.com (this site) is the parent — consulting, gap audits, FSMS implementation, document toolkits. ascfoodsafetytraining.com is the training arm — online accredited courses (FS01 R638 PIC, FS28 Spaza Shop, FS02 Food Handler, FS10 HACCP). Both share identical accreditation.

20. Book Your Free 15-Min Consultation Today — From Anywhere in SA

Affordable COA Compliance — From R699 to a Full Service

SAATCA TC No. 065 · HPCSA · FoodBev SETA · BBBEE Level 1 · 1 of only 3 SAATCA Registered R638 Lead Implementers in SA. Choose what suits your business — pay nothing else. Same prices nationwide.

Book Free 15-Min Call
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Gauteng (Randburg HQ): +27 10 500 4661 · Western Cape: +27 21 300 4024 · Eastern Cape: +27 41 004 0382 · info@ascfoodsafety.com

Parent: ascfoodsafety.com · Online training: ascfoodsafetytraining.com

About the Author

Mthokozisi Nkosi is a Food Scientist, Registered Lead Auditor (Exemplar Global & IRCA), and one of only three SAATCA Registered R638:2018 Lead Implementers in South Africa. FOODBEV SETA Registered Assessor (F01/585/ASR00067), Registered GLOBALG.A.P. Trainer, Professional Member of SAAFoST. BSc (Agric) Hons Food Science, MPH, MBA, Postgraduate Diplomas in Public Health and Business Administration. 10+ years across all 9 SA provinces.

Connect: LinkedIn · Daily Maverick

© ASC Food Safety Consultants · Online training: ascfoodsafetytraining.com · SAATCA TC No. 065 (officially listed) · HPCSA · FoodBev SETA 587/00337/1900 · BBBEE Level 1

28 thoughts on “What is a Certificate of Acceptability (COA)?”

  1. Good Afternoon.
    I have read that a new COA needs to be reissued, under regulations 638 of 2018, meaning if the business has had a COA prior to 2018, they now are required to apply in line with R638? Is this the case.

    Secondly in North West the COA, are dated for validity for a year, i have read where you state that the COA does not expire, of course where no changes in the business.

    Reply
    • Good day Kgomotso,

      Yes you are correct. We recommend you contact your local authority to apply for a COA under the most recent regulation which at the moment is Regulations R638 of 2018. There is no expiry date on a COA but the following 4 conditions do apply where you need to contact the local authority again:

        1. Change of ownership or person in charge.
        2. If you make major changes that will greatly affect the scope of the business.
        3. When a new Regulation comes into affect.
        4. Change of address

      ASC Consultants

      Reply
  2. Good afternoon can you advise in a Franchise arrangement id the Franchisee or the Franchisor responsible for obtaining the certificate. This applies to the Franchise opportunity being in a 3rd party environment eg a Hospital.

    Many thanks
    Theo Valentine

    Reply
    • Hi Theo,

      The Certificate of Acceptability will be issued in the name of the person in charge of the food premises. Which means the person ultimately responsible for the daily operations of the food business. The COA is issued per physical address.

      ASC Consultants

      Reply
  3. As a sub contracted transporter (Road Freight). would we need to apply for a R638 certificate as well in order to transport foods/goods.

    Thanks

    Reply
    • Hi Wayne,

      Yes, you will need to apply for a Certificate of Acceptability from your local authority.

      ASC Consultants

      Reply
  4. Hi There Team

    If I have a food trailer (used for markets and festivals) do I need a certificate for every municipality?

    Thanks for all the help en tips. Will definitely be doing our training through you.

    Kind regards
    Armand

    Reply
    • Hi Armand,

      You will only need to apply for a Certificate of Acceptability from your local authority. We recommend you contact them to find out what is required.

      ASC Consultants.

      Reply
    • Hi Mark,

      A Certificate of Acceptability does not expire, but you will need to notify the local authority if the person in charge as indicated on the certicate change, for example change of ownership. You will also need to notify the local authority if you make major renovations which changes the scope of your business.

      ASC Consultants

      Reply
    • Good day Sasha-Lee,

      We recommend you contact the local authority where the business is located and ask them what the process for the COA application is and if they have an online portal available.

      Kind regards,

      ASC Consultants

      Reply
  5. Hi
    If the businesses are closed due to being noncompliant and the owners are still running it, what are the steps to take?
    Concerned citizen.

    Reply
    • Good Zandile,

      We recommend you contact the local authority / Department of Health regarding any concerns you may have. They should be able to assist you.

      Kind regards,

      ASC Consultants

      Reply
  6. Good day,

    Hope you are well.

    Where can I get an application to apply for an R638 certificate for our warehouse?

    thank you

    Reply
  7. Hi, can you give an indication of what fees, if any would need to be paid for the inspection? I cannot seem to find any information on this.
    Thank you!

    Reply
    • Hi Kirsten,

      Your best option is to contact your municipality regarding the fees. The fees can differ from one municipality to the other. You are welcome to join our free webinar today (29 July 2022 @ 09:00). Here is the link to book your seat: How to Start a Food Business in South Africa

      Kind regards,

      ASC Consultants

      Reply
  8. Please can you forward a copy of R638 as this is not available on the Department of Health’s website? Thank you

    Reply

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