Find my pathway

Every product we sell, and where it takes you.

Food safety is a ladder, not a shopping list. Each course, toolkit and audit has a place on it: a point where you start, something you become, and a next rung. This page maps the whole thing, so you can see exactly where you are and what comes after.

5Levels, from the legal minimum to running your own internal audits
21Document toolkits, published per standard, version and sector
70+Courses across online, virtual and onsite delivery
9Branches, and virtual consultations anywhere in the country

Question 1: what best describes you right now?

The full map

Every product, and where it leads

Five levels. Each card tells you who starts there, what you walk away with, and which rung comes next. Nothing here assumes you already know the jargon.

Compliance: the legal floor Certification: customer-driven standards Assurance: audits and proof Specialist: one topic, in depth
01

The legal floor

Nobody may trade without this. If you are opening, or you have just been inspected, everything starts here, regardless of how big you are or what you make.

Guidance · free to read

R638 explained

Start here if
You want to know what an inspector is actually measuring you against.
You end up
Able to walk your own premises and see what they will see.

Where nextHygiene auditPerson in Charge

Course · online, onsite, SETA option

Basic Food Safety for Food Handlers

Start here if
Anyone in your business touches food. R638 requires this and you must be able to prove it.
You end up
A trained, certificated food handler, which is the record an inspector asks for.

Where nextPerson in ChargeGMP

Toolkit · TK11

Basic Food Safety Toolkit

Start here if
You have no written system at all and an inspector has asked for records.
You end up
A documented basic system: policies, records and checklists you can actually keep.

Where nextHACCP & PRPs toolkit

Audit · onsite

Food Hygiene Audit

Start here if
You want to know what an EHP would find, while you can still fix it quietly.
You end up
A report, a prioritised gap list, and a certificate you can show customers.

Where nextPublic health consultingHACCP

Consulting

Public Health Consulting

Start here if
You have a notice, a deadline, or a structural problem you cannot fix alone.
You end up
A corrective action plan that survives contact with the authority.

Where nextBook a consultation

02

Somebody has to be responsible

The law puts the duty on a named person, and good practice puts the discipline into the building. This is the level where a business stops relying on individuals remembering things.

Course · onsite

GMP for Food Handlers

Start here if
You manufacture or pack, and your staff need the shop-floor version of good practice.
You end up
Operators who understand why the rules exist, not just that they exist.

Where nextImplementation of GMP

Course · online or onsite

Implementation of GMP

Start here if
You have to build the prerequisite programmes, not just follow them.
You end up
Able to design and run PRPs, the foundation every standard is built on.

Where nextHACCPA GFSI standard

03

HACCP: the hinge

Every certification scheme in the world sits on HACCP. Get this right and the standards above become paperwork; get it wrong and no toolkit will save you.

Course · online or onsite

Introduction to HACCP

Start here if
You keep hearing “HACCP” and need to know what the seven principles actually are.
You end up
Able to follow a HACCP plan and understand why each control exists.

Where nextHACCP for Supervisors

Course · HPCSA accredited

HACCP for Supervisors & Teams

Start here if
You are on the HACCP team, or about to be put on it.
You end up
A contributing HACCP team member who can defend a decision in an audit.

Where nextAdvanced HACCP

Toolkit · SANS 10330 & 10049

HACCP & PRPs Toolkit

Start here if
You know what you need to write and would rather edit than start from a blank page.
You end up
A documented HACCP system with the prerequisite programmes underneath it.

Where nextGFSI Intermediate toolkit

Toolkit · TK09 / TK07 / TK08

GFSI Intermediate & BRCGS START!

Start here if
Full certification is too big a jump but your customer wants progress this year.
You end up
A recognised stepping stone, with the system already pointing at full certification.

Where nextA full GFSI standard

Audit · onsite

Gap Audit

Start here if
A customer has named a standard and you have no idea how far off you are.
You end up
A measured distance to certification, and a realistic budget and timeline.

Where nextBuy the toolkitConsulting

04

Certification: pick the standard your buyer names

These are not better or worse than each other; they are demanded by different customers. Every route runs the same way: introduction course, toolkit, implementation course, internal audit, then the certification body.

Standard route · ISO 22000:2018

ISO 22000

Start here if
You want a management system rather than a retailer scheme, or you already run ISO 9001.
You end up
A certifiable FSMS: introduction course, toolkit TK03, then implementation.

Where nextISO 22000 toolkitInternal auditing

Standard route · FSSC 22000 V7

FSSC 22000 Version 7

Start here if
You manufacture for a major brand or retailer. This is the most commonly demanded scheme in South African manufacturing.
You end up
GFSI-recognised certification, built on ISO 22000, ISO/TS 22002 PRPs and the V7 additional requirements.

Where next7 sector toolkitsTransition & maintain

Standard route · Issue 9 / Issue 7

BRCGS

Start here if
You supply UK or EU retail, or a local customer who has standardised on BRCGS.
You end up
Certification against Food Safety Issue 9, or Packaging Materials Issue 7.

Where nextIssue 9 toolkitIssue 7 toolkit

Standard route · IFA V6 & Chain of Custody

GLOBALG.A.P.

Start here if
You grow, pack or export produce, or handle certified product downstream.
You end up
Certification for production (IFA) or for handling certified product (Chain of Custody).

Where nextToolkits per add-onSIZA

Toolkit · 7 sectors

FSSC 22000 V7 Toolkits

Start here if
You know your FSSC category. Manufacturing, packaging, feed, catering, retail, transport and biochemicals each have their own.
You end up
The full documented system for your sector, ready to edit rather than write.

Where nextHave us implement it

Consulting · with your team

FSMS & Food Science Consulting

Start here if
It is your first certification, the deadline is tight, or you simply do not have the internal capacity.
You end up
A working system your team owns and can defend, not a folder handed over at the door.

Where nextKeep it aliveBook a consultation

05

Keep it alive, and go deep

Certificates are lost between audits, not during them. This level is the maintenance rhythm plus the specialist topics that certification eventually forces you to master.

Course · online or onsite

Internal & Supplier Auditing

Start here if
Your standard requires internal audits (all of them do) and you have to do them credibly.
You end up
A competent internal auditor who can also assess your suppliers.

Where nextRoot cause analysis

Course · online

Root Cause Analysis

Start here if
The same non-conformance keeps coming back, or you have had a recall.
You end up
Corrective actions that fix the cause instead of the symptom.

Where nextRisk assessment templates

Course · online

Allergen Management

Start here if
You handle allergens, make “free-from” claims, or have had a labelling scare.
You end up
Allergen control across the chain, cleaning validation, and a defensible label.

Where nextLabelling advisory

Courses · intro & advanced

Food Microbiology

Start here if
You receive lab results and have to decide what they mean and what to do.
You end up
Able to set limits, design sampling, and act on a positive without panicking.

Where nextShelf-life studies

Course · VACCP & TACCP

Food Fraud & Food Defence

Start here if
Your standard has added vulnerability and threat assessments and you need both.
You end up
VACCP and TACCP assessments that stand up in an audit.

Where nextBackground reading

Course & advisory

Labelling & Regulatory

Start here if
You are launching, reformulating, exporting, or making a claim you must justify.
You end up
A label that survives an inspection and a claim you can substantiate.

Where nextLabelling claims course

Transition courses

Version transitions

Start here if
You are already certified and the scheme has moved: FSSC to V7, BRCGS to Issue 9.
You end up
Re-certified on the current version, having learned only what changed.

Where nextUpdate your toolkit

Every pathway

The routes people actually take

Open the one that sounds like you. Each is written in the order you should do it, and skipping a step usually means paying for it twice.

Opening a food businessYou are not allowed to trade without this. Start here.

For: restaurants, takeaways, cafés, delis, spaza shops, food trucks, home-based kitchens, caterers, tuck shops.

  1. Get your Certificate of Acceptability (CoA)

    This is the legal one. In South Africa you may not handle food for the public without a valid CoA for your premises, issued by your local authority. It is not optional and it is not a formality. Premises get closed over it.

  2. Understand what R638 demands of you

    R638 is the regulation behind the CoA. It sets the rules for your premises, your equipment, your water and your waste, and it requires your food handlers to be trained. Read it once and most inspection surprises disappear.

  3. Train your food handlers

    Everyone who touches food needs basic food safety and hygiene training, and you need to be able to prove it. Online is fastest for one or two people; onsite makes more sense once you have a team.

  4. Train whoever is in charge

    The person responsible for the premises carries the duty. The Person in Charge course covers what you are legally accountable for, not just good practice.

  5. Have your premises audited before the inspector does

    A food hygiene audit tells you what an EHP would find, while you can still fix it quietly. You get a report and a list, not a closure notice.

You’ve had an inspection or a noticeWork out what is actually wrong, then fix it in the right order.

For: anyone who has had an EHP visit, a compliance notice, a customer complaint, or a failed hygiene score.

  1. Find every gap, not just the ones you were told about

    An inspector reports what they saw on the day. An audit tells you everything that would have been found on a different day too.

  2. Check your findings against the regulation

    Most notices trace back to a specific clause of R638 or a missing CoA. Knowing which one turns a vague instruction into a fixable task.

  3. Close the training gaps

    Untrained handlers are one of the most commonly cited findings, and one of the quickest to close. Online courses issue a certificate you can put in the file straight away.

  4. Get help with the corrective action plan

    If the findings are structural, or you have a deadline, our public health team will build and defend the plan with you.

A customer or retailer wants you certifiedFSSC 22000, BRCGS, ISO 22000 or GLOBALG.A.P. The same five steps apply.

For: manufacturers, packers, processors, packaging producers and growers whose buyer has made certification a condition of supply.

  1. Find out how far off you are

    A gap audit measures you against the standard before you spend anything. It is the difference between a six-month project and an eighteen-month one.

  2. Get the document system

    Every standard demands a documented system. You can write it from scratch, or start from a toolkit built for your standard and your sector and edit it to fit.

  3. Train the people who have to run it

    Start with an introduction course so the team understands the standard, then an implementation course for whoever is building the system. Bundles group these and cost less than buying them separately.

  4. Learn to audit yourself

    Every standard requires internal audits, and your certification body will check that they are real. This is the step most first-time sites underestimate.

  5. Build it with us, if you would rather not do it alone

    Our consultants implement the system with your team rather than handing you a folder. You still own it at the end, and that is the point.

You need to train peopleThe only real question is how many, and how fast.

For: anyone who has been told to “get the team trained” and does not know whether that means a course, a workshop, or a whole programme.

  1. Decide how you want it delivered

    Online is per person and starts immediately. Virtual live is scheduled and interactive. Onsite brings a trainer to your premises and trains everyone at once. The comparison below covers the trade-offs.

  2. Pick the level, not just the topic

    Food handler, person in charge, supervisor, and implementer are different courses. Training a handler on an implementation course wastes their day and your money.

  3. If it’s a group, use a bundle or a managed group

    Bundles group the courses that belong together at a lower price. For teams, a manager dashboard lets you track who has completed what.

You’re certified alreadyVersion changes, surveillance audits, and keeping the system alive.

For: sites holding FSSC 22000, BRCGS, ISO 22000 or GLOBALG.A.P. certification who need to stay certified.

  1. Check which version you are on

    FSSC has moved to Version 7 and BRCGS Food Safety to Issue 9. Transition courses cover only what changed, so you are not paying to relearn the whole standard.

  2. Update your documents to the new version

    Toolkits are published per standard, per version and per sector, so you are updating rather than rewriting.

  3. Keep the internal audits and reviews real

    Systems fail surveillance audits on the parts that are supposed to run all year: internal audits, management review, verification, root cause.

You’re labelling or reformulating a productGetting a label wrong is a recall waiting to happen.

For: manufacturers, private-label suppliers, exporters and anyone printing packaging.

  1. Have the label checked against the regulations

    Ingredient declarations, allergens, nutrition tables, date marking and country of origin all have rules, and they differ by market.

  2. Learn the rules if you do this regularly

    If you launch products often, training the team is cheaper than checking every label externally.

  3. Get allergen management right first

    Most labelling failures are really allergen management failures that only became visible on the pack.

You have one specific problemAllergens, microbiology, shelf-life, food fraud, culture, root cause.

For: QA and technical people who already have a system and need depth in one area.

  1. Pick the topic

    These are standalone courses. They assume you already know the basics and go straight to the practical application.

  2. Read the background first if it’s new to you

    Some of these have a full explainer on this site before you commit to a course.

  3. Bring us in if it is already a live problem

    A recall, a positive result or a customer complaint is not a training problem yet. It is a technical one.

You farm, pack or export produceGLOBALG.A.P., chain of custody and ethical trade.

For: growers, packhouses, exporters and aquaculture and livestock producers.

  1. Identify which scheme your buyer requires

    GLOBALG.A.P. IFA covers production. Chain of Custody covers what happens to the product afterwards. SIZA covers ethical and social compliance. They are not interchangeable.

  2. Take the toolkit for your exact add-on

    GLOBALG.A.P. toolkits are published per add-on (SPRING, Tesco NM, LEAF Marque, or all of them) because the add-on changes the requirements.

  3. Train on the standard you are certifying to

The three questions everyone asks

Online or onsite? Toolkit or consultant? Which standard?

These are the decisions that stall people. Here they are side by side.

How the training is delivered

 Online, self-pacedVirtual, liveOnsite
Best forOne or two people, or staff who start on different datesA team spread across branches or provincesA whole site, shift or department at once
When it happensImmediately, as the course opens on paymentOn a scheduled date with a live trainerOn a date we agree, at your premises
Priced byPer person, per coursePer sessionPer session, plus travel
PaceYours; stop and resume anytimeThe group’sThe group’s
Questions answeredBy email supportLive, during the sessionLive, and on your own equipment
CertificateYes, downloadable on completionYesYes
Go hereOnline course catalogueTraining calendarOnsite training

How much help you want

 Document toolkitConsultingAudit
What you getThe full documented system, ready to editThe system built with your teamAn assessment and a report on where you stand
Who does the workYouUs, with you. You keep ownershipUs. You act on the findings
Choose it whenYou have the capacity and want to control costIt is your first certification, or the deadline is tightYou need to know where you stand, before or after
Go hereAll toolkitsFSMS consultingAuditing services

Which standard applies to you

StandardWho asks for itToolkitTraining
R638 & CoASouth African law, every food premisesNoneR638 · CoA
HACCP (SANS 10330)Retailers, and the base of every other standardHACCP & PRPsHACCP courses
FSSC 22000 V7Manufacturers supplying major retailers and brands7 sector toolkitsFSSC courses
ISO 22000:2018Sites wanting an ISO management systemISO 22000 toolkitISO 22000 courses
BRCGSUK and EU retailers, and their local suppliersIssue 9 · Issue 7BRCGS courses
GLOBALG.A.P.Produce buyers and exportersGLOBALG.A.P. toolkitsGLOBALG.A.P. courses
SIZAEthical and social compliance in agricultureSIZA toolkitAsk us

Everything, in one place

If you would rather just browse

Every service, every toolkit and every course we offer, across both the consulting side and the online training hub.

Start here: the legal basics

What South African law requires of any food premises.

Document toolkits: core

The documented system, ready to edit.

Toolkits: FSSC 22000 V7

Published per sector, because the requirements differ.

Online courses: self-paced

Start immediately, certificate on completion.

Still not sure

Describe your situation and we’ll point you at the right thing

Tell us what you make or sell, who is asking you for what, and how many people need training. There is no charge for being told you don’t need something.

News & updates 6 new
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